Why are there so many duplicates in the drop down for Ticket Status? This isn't efficient when needing to select what I need to add to the View I'm creating. Also it doesn't seem to indicate what I've already chosen.
Thanks for sharing this feedback! We would like to look into this further - could you please contact our Support team directly at digtixsupport@irthsolutions.com so that our team can investigate this further?
Why are there so many duplicates in the drop down for Ticket Status? This isn't efficient when needing to select what I need to add to the View I'm creating. Also it doesn't seem to indicate what I've already chosen.
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Stuthi Hegde posted 1 day ago Admin
Hi Michael,
Thanks for sharing this feedback! We would like to look into this further - could you please contact our Support team directly at digtixsupport@irthsolutions.com so that our team can investigate this further?
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