I am the Supervisor of Field Technology at Southwest Gas, and we are requesting a system enhancement to improve the user experience and streamline administrative setup within the IRTH platform.
Specifically, we would like all “Indicator Settings” under “Profile Settings” to default to “Display but don’t play sound.” This change would significantly reduce setup time for administrators onboarding new users and help avoid confusion caused by unexpected alert sounds from user devices.
Additionally, we request that any new “Indicator Settings” introduced in future updates also default to “Display but don’t play sound.”
Our team currently supports over 900 active IRTH users, with new accounts being added regularly. Implementing this change would provide meaningful operational efficiency and improve the overall user experience.
Hello,
I am the Supervisor of Field Technology at Southwest Gas, and we are requesting a system enhancement to improve the user experience and streamline administrative setup within the IRTH platform.
Specifically, we would like all “Indicator Settings” under “Profile Settings” to default to “Display but don’t play sound.” This change would significantly reduce setup time for administrators onboarding new users and help avoid confusion caused by unexpected alert sounds from user devices.
Additionally, we request that any new “Indicator Settings” introduced in future updates also default to “Display but don’t play sound.”
Our team currently supports over 900 active IRTH users, with new accounts being added regularly. Implementing this change would provide meaningful operational efficiency and improve the overall user experience.
Thank you for your consideration.
Best regards,
Cristian Luduena
Attachments (1)
Indicator Se....png
79.7 KB
2 Votes
1 Comments
Austin DuBois posted about 15 hours ago Admin
Thumbs up from Johnny Hachquet
0 Votes
Login or Sign up to post a comment